The Exile of Empathy · Chapter 3

The Missing Metric

You are the Head of Editorial Analytics and Standards at a national broadcaster. The annual Coverage Impact Review is about to begin. The dashboard is ready. The instrument is precise. The question is narrow.

“The instrument was precise. The question was narrow. Precision in the service of a narrow question is not rigor. It is a sophisticated way of not knowing.”

This chapter is a fictionalized simulation of internal analytics and standards processes. It does not describe any specific real institution. Its purpose is to examine how metrics can exclude harm when empathy is exiled from empiricism.

Coverage Impact Review · Year-End Session

Five coverage projects. Eight metrics. One instrument. Your recommendations will decide what the institution expands, reforms, or quietly retires.

Cases Under Review
Data-Driven · 0 decisions